You run two trucks, maybe three. Your crews are spread across territories that span counties or entire metro areas. You built this operation from a single van and your own two hands, and now you need consistent quality on every job — even when you're forty miles away reviewing an estimate for the next account. HoodOps gives you visibility into every crew, every territory, and every roof your techs touch tonight.
Claim Your Spot →Scaling from one truck to multiple crews introduces failure modes that no amount of group texts, shared drives, or good intentions can solve.
Your lead tech on Crew A photographs every access panel, logs grease depth at each service point, and leaves the kitchen spotless. Crew B rushes through the job, skips the fan housing, and takes two blurry photos from the same angle. You don't find out until the property manager calls asking why half the system wasn't touched. By then, you've already sent the certificate. The damage is done — to your reputation and to that contract renewal. Without a standardized quality gate between job completion and client delivery, your brand is only as strong as your weakest crew on their worst night.
A restaurant manager gets two separate quotes from your company in the same week — one from your north crew and one from your south crew. Neither dispatcher knew the other had already reached out. The client thinks you're disorganized. Worse, your crews are driving through each other's territory, wasting fuel and hours on roads that accomplish nothing. Without a clear geographic boundary system, you're competing against yourself while your actual competitors carve out the accounts between the gaps.
When you ran one truck, you reviewed every photo yourself before sending the certificate. You knew exactly what the fan housing looked like at each account. Now you have fifteen jobs a night across multiple crews, and there is no way to personally inspect every before-and-after set before it goes out the door. Photos get sent to clients without review. Checklists are marked complete without verification. An incomplete job slips through, and the fire marshal flags it during an inspection three months later. The liability sits on your license, not the tech who rushed.
Your best lead tech knows exactly how to handle a Type I hood with a 40-foot horizontal duct run. They know the grease trap access point that's hidden behind the walk-in cooler at that one hospital kitchen. They know which accounts require a manager signature and which ones leave a key under the mat. None of this is documented anywhere. When that tech takes a vacation, calls in sick, or eventually moves on, every bit of institutional knowledge walks out the door with them. New hires start from zero, and clients notice the drop in service immediately.
HoodOps was built by an operator running multiple crews across California's Central Valley. These features exist because the problems above nearly cost him real contracts.
Assign crews to color-coded territories on an interactive map. Each zone has a defined boundary, a primary crew, and a backup crew for overflow nights. When a new lead comes in, dispatch sees instantly which crew owns that zip code. No more double-quoting the same restaurant. No more sending your east-side crew across town when the west-side truck is parked two blocks away. Territory coverage gaps show up as uncolored regions on the map, so you can spot underserved areas before a competitor fills them. Every truck's assigned zone is visible at a glance — from the office, from your phone, from wherever you happen to be at midnight.
Every completed job enters a review queue before the NFPA 96 certificate is generated and delivered. The manager or QA reviewer sees the full photo set, grease depth measurements, checklist completion status, and any flagged items from AI photo analysis. If the fan housing photo is blurry, reject it. If the access panel shots are missing, send it back to the tech for completion. Nothing reaches the client without explicit sign-off from someone who was not on the roof that night. This is the quality gate that separates professional multi-crew operations from companies that just got bigger without getting better.
Track jobs completed per technician, average completion time, photo compliance rates, checklist accuracy, and client satisfaction scores — broken down by crew, by territory, and by individual tech. When Crew B's photo compliance drops below 90%, you see it in the dashboard before a client complaint tells you. When a new hire is consistently finishing jobs 40% faster than everyone else, either they're exceptional or they're skipping steps. The scorecard shows you which one. Performance reviews stop being subjective conversations and start being data-driven coaching sessions that actually improve your operation.
Five distinct roles — Admin, Manager, Dispatch, Tech, and QA — each with precisely scoped permissions. Technicians see their nightly schedule, job details, checklists, and the camera interface. They don't see client billing information, other crew schedules, or company financials. Dispatchers see the full calendar and crew assignments but not payroll data. Managers see performance scorecards, QA queues, and territory maps. Admins see everything. This prevents information overload for field staff and protects sensitive business data from being visible on every tech's phone sitting in the van at a job site.
Assign a lead tech and crew members to every job. Track which technician is on which crew, which van they're riding in, and which territory they're covering tonight. When your lead tech on the north crew calls in sick at 4 PM, pull up the crew roster, reassign the backup lead, and notify the affected jobs — all within thirty seconds. The entire crew history is logged: who worked which jobs, which van was used, which nights had substitutions. When a client says "the crew that came last time was great, send them again," you can actually do that because you know exactly who was there.
Before every shift, the lead tech completes a digital pre-trip inspection on the van. Chemical levels, hose condition, pressure washer function, scraper inventory, ladder inspection, fire extinguisher check, and first aid kit verification. If the pressure washer fails the check, you know before the crew is standing on a roof forty minutes from the shop. If chemical levels are low, they stop at the supply house on the way out instead of discovering it at the first job. The inspection log is timestamped and stored, giving you a maintenance trail for every vehicle in your fleet and documentation that your crews performed safety checks before operating.
Cleaning Pros Plus is an IKECA-certified kitchen exhaust cleaning company servicing 300+ kitchens annually from a single location in California's Central Valley. They clean for Cintas, Aramark, and Yosemite National Park. Their operation is the proving ground where every HoodOps feature gets battle-tested before it ships to anyone else.
saved on certificate generation alone — time that goes back into operations, sales, and training
per quarter, down from 3-5 missed cleanings when scheduling lived in a spreadsheet only one person understood
to locate any photo from any job, down from 30+ minutes searching through shared Google Drive folders organized by date
These numbers come from a real operation running multiple field crews across a geographic territory that spans hundreds of miles. The full breakdown — including how they eliminated manual certificate generation, organized photo documentation for fire marshal requests, and automated NFPA 96 Table 12.4 scheduling — is documented in the case study.
Every night your crews are out cleaning kitchens, you are trusting that the checklists got completed, the photos got taken, and the job met your standards. HoodOps puts a quality review gate between the roof and the client, so you can verify before you certify. Growth plan starts at $299 per month flat — no per-technician fees, no surprise charges when you add your fourth or fifth crew member.
Claim Your Spot →When HoodOps launches, Founding Members get early access, locked pricing, and a direct line to the founder. Your competitors won't even know this exists yet.
The price you start at is the price you keep. No increases. Ever.
Your competitors won't even know HoodOps exists yet.
Arthur built this from 300+ kitchens a year. He'll set you up personally.